We are Recruiting a Part Time Hotel Receptionist, up to 16 hours per week plus holiday cover.
The Job
The position is based in our Reception office, working part time based on business requirements.
The working patterns will be on a rota system between the hours of 6.45am and 6.00pm and includes weekends and public holidays.
The job involves, but is not limited to, the following tasks:
- Hotel and dining reservations.
- Dealing with enquiries in person, by phone, email and social media outlets, relaying and replying to messages / enquiries.
- Ensuring an efficient reception experience for guests including checking in / out of residents, welcoming customers and attending to their requests and queries during their stay.
- Cash and credit card payments handling
- Daily banking and cash reconciliation
- Administration / clerical duties
- Undertaking any appropriate training as required.
What we are looking for
We are looking for someone who displays the following qualities:
- Good communication skills
- Friendly and helpful at all times.
- High level of customer service / care skills.
- Ability to work under pressure in a fast paced environment
- Positive attitude.
- Competent level of computer proficiency in Microsoft Word and Excel
- Ability to work effectively with a range of people – staff, customers, suppliers etc;
- Ability to demonstrate good interpersonal skills to communicate with a range of people.
- Ability to act on own initiative, dealing with any unexpected problems that arise.
- Adhere to company procedures
Full training will be provided to carry out the role
Should you wish to apply for this position, please email a covering letter and CV marked for the attention of Lii Raudsep to: bookings@thewhitehart.co.uk
Closing Date: 30th November 2026
Due to the high volume of applications, we are only able to contact shortlisted candidates
The hourly rate of pay will be determined by the successful applicant’s age, in accordance with the current UK National Minimum Wage and National Living Wage legislation.
The applicable statutory hourly rate will be paid based on the employee’s age at the time of employment, with any subsequent changes applied in line with current legislation.
All employees will receive at least the relevant statutory minimum hourly rate.